Job Description

Job Description

This position is not available in the following states: CA, CT, DE, FL, IL, MA, MD, MT, NV, NH, PA, WA.

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The Sales Development Representative conducts targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team. This role will manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency, consistently achieving monthly qualified meeting quotas.

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Your Impact

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If you are looking to break into tech sales or bring your sales experience to a home for long term growth, you have come to the right place! Whether you are a recent grad, changing careers or looking to expand your sales career, our team has a rich history of developing and building successful sales professionals.

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How do we do it? Every employee is unique, and our leadership team coaches you to build a solid fundamental foundation and empowers you to build on your strengths to find your sales voice. Our team is competitive and loves to challenge each other but is also collaborative and supportive by sharing best practices and working together as a team. If you want to spend your day with peers who are committed to succeed, hungry to be coached, and have the mental toughness to embrace the grind, then we want to talk to you.

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Our ideal candidate is an individual looking for a rapid growth path through our SDR ranks from SDRI to SDRIII in 12-18 months, while they learn our industry and business and earn a promotion to an Account Executive, Account Manager or Sales Engineer role.

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About CivicPlus

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At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

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What You’ll Do

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As a Sales Development Representative I, you will:

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• Targeted outbound cold calling to government agencies to drive opportunities for the Account Executive team.
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• Manage a pipeline of target prospects and learn to analyze and diagnose KPIs to drive performance efficiency
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• Consistently achieve monthly qualified meeting quota
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What We’re Looking For

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We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

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Preferred Qualifications:

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• Strong communication skills via phone and email.
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• Proven creative problem-solving approach and strong analytical skills.
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• Strong desire and ability to move up within a sales organization.
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Why CivicPlus?

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• Hear your teammates give you shoutouts for big wins in our Sales Sync
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• Give virtual Tacos to your peers every day so they can buy cool swag
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• Challenge yourself to earn various spiffs throughout the year
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• Drive yourself to be a top earner on our team with an uncapped commission structure
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• Company hosted events, happy hours and holiday events
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• Get involved with one of our committees (DEIB, Great Workplace, Community Engagement, Wellness, Employee Resource Groups)
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Compensation and Benefits

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• Salary: Based on set quotas and a full-time, 40-hour work week
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• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more
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Our Hiring Process

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1. Introductory call with Talent Acquisition
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2. Panel Interview with CivicPlus team members
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3. SPQ Assessment
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4. Offer
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Note: The process may vary slightly depending on the role.

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Additional Information

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• CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
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At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience—while keeping human judgment, collaboration, and accountability at the center of what we do.

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Equal Opportunity Commitment

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CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.

Job Tags

Full time, Local area, Flexible hours

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